Privacy & Confidentiality Policy
Your data security is our priority
Effective Date: February 16, 2024
Lafayette Logistics LLC is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our logistics services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you engage our services, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address
- Business Information: Company name, tax identification number, and business address
- Shipment Details: Origin and destination addresses, package contents, and delivery instructions
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
Lafayette Logistics LLC uses the collected information for various purposes, including:
Service Delivery
Processing and fulfilling your logistics requests, managing shipments, and coordinating deliveries
Communication
Sending service updates, delivery notifications, and responding to inquiries
Payment Processing
Processing transactions and maintaining accurate billing records
Service Improvement
Analyzing usage patterns to enhance our services and customer experience
Legal Compliance
Meeting regulatory requirements and protecting our legal rights
Marketing
Sending promotional materials about our services (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as carriers, warehousing partners, and payment processors. These parties are contractually obligated to maintain confidentiality.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Data Security
Lafayette Logistics LLC implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
Encryption
All sensitive data is encrypted during transmission using SSL/TLS protocols
Access Controls
Strict access controls limit employee access to personal information on a need-to-know basis
Secure Storage
Data is stored on secure servers with regular backups and monitoring
Regular Updates
Our security systems are regularly updated to address emerging threats
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Your Rights and Choices
You have certain rights regarding your personal information:
Access: You may request access to the personal information we hold about you
Correction: You may request correction of inaccurate or incomplete information
Deletion: You may request deletion of your personal information, subject to legal and contractual obligations
Opt-Out: You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails
Data Portability: You may request a copy of your data in a structured, commonly used format
To exercise any of these rights, please contact us at jim@hawbackerlogistics.com or call +1 317-389-9791.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal, regulatory, tax, accounting, or other compliance requirements
- Whether we have a legitimate business need to retain the information
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:
Essential Cookies
Required for basic website functionality and security
Performance Cookies
Help us understand how visitors interact with our website
Functional Cookies
Remember your preferences and personalize your experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Changes to This Policy
Lafayette Logistics LLC reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new effective date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Lafayette Logistics LLC
Address
3481 Concord Road, Lafayette, IN 47909
Phone
+1 317-389-9791
jim@hawbackerlogistics.com
We are committed to addressing your concerns and will respond to your inquiry within 5-7 business days.